At Park5k, we strive to ensure that every order meets our customer's expectations. However, due to the custom nature of our products, we cannot offer refunds or exchanges for personalized or customized items unless the product itself is defective or damaged.
It is the responsibility of the user to carefully review and verify the accuracy of the design, text, and other customization options before placing an order. We encourage our customers to double-check all details, including spelling, grammar, and design elements, as we cannot be held responsible for errors overlooked during the ordering process.
If you receive a defective or damaged item, please contact us immediately with details of the issue. We will work with you to resolve the problem and ensure your satisfaction.
We appreciate your understanding and cooperation in adhering to our refunds policy.
If you have any questions or concerns about our refunds policy, please feel free to contact us.
PARK5K